Unable to download a template 
Author: Kerry P.
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When attempting to download one of the free templates, it starts "downloading and installing" then a pop up appears "It is not possible to complete the download"
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Dear Sir,
I am unable to download templates...
When attempting to download one of the free templates, it starts "downloading and installing" then a pop up appears "It is not possible to complete the download"
Sounds like they have fixed the issue - please try it again and let us know if there are any further problems.
Hello Kerry P.,
The issue has been solved and now is it possible to download the templates.
Please try again.
Many thanks!