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Georgi Milchev
Georgi Milchev
User

Problem with the products  en

Author: Georgi Milchev
Visited 821, Followers 1, Shared 0  

Hello Incomedia.

Please fix this problem.

Nobody can buy from our eshop.

This problem is in Maxthon and old versions of IE and Chrome.

5-6 of our customers did call in the our company for this problem.

I wrote of Maxthon but they say that the problem is somewhere else.

You can see that of our eshop: http://www.milex.cz/bulgarica-mlecne-vyrobky.html

Thank you

Posted on the
8 ANSWERS
Esahc ..
Esahc ..
Moderator

Georgi, is Maxthon a browser? How old are the versions of IE that will not work? (it is difficult to navigate the web with ie on WinXP computers because most sites block it or are too advanced for it)

Are there error messages or perhaps the shop is not correctly rendered?

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Posted on the from Esahc ..
Georgi Milchev
Georgi Milchev
User
Author

Hello.

I have the same problem on my PC - i7, 8GB RAM, Win10, Website v.14 Pro and with Maxthon browser.

Other browsers on my PC are ok like Opera, Chrome and Edge but few times our customers called that they can't buy becouse our site is misch-masch on the screen. (like screenshot).

I k'now only for one customer who have Win Vista and IE.

You can try on Maxthon: http://www.maxthon.com/

With this link for example: http://www.milex.cz/klobasy.html

Thank you.

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Posted on the from Georgi Milchev
Esahc ..
Esahc ..
Moderator

I will download and (with some reluctance) run maxthon (who makes it and why?), but this sounds like an issue with the maxthon programming, not WX5. WX5 should be judged agains current up-to-date browsers surely. Industry leaders like Firefox, Edge and Chrome.

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Posted on the from Esahc ..
Esahc ..
Esahc ..
Moderator

Having now loaded maxthon.

Sadly I am not happy. It has reset many of my defaults.

It is invasive and for full functionaliy, demands my phone number and email address (why??). It has brought in IE favourites (not used for years) but ignored all other browsers which are far more up to date. It also corrupts the webshop page as in the link provided.

If anyone using maxthon complains, tell them to uninstall it - use a decent up to date browser. The issue is not with WX5

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Posted on the from Esahc ..
Myron A.
Myron A.
User

Esahc, why wouldn’t you make an IMAGE of your C:\ drive before making a risky install of an “unknown” software application?

With an IMAGE, you can easily revert your computer back to how it was prior to installing the flaky software.

Incidentally, I use AcronisTrueImage for this purpose.

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Posted on the from Myron A.
Esahc ..
Esahc ..
Moderator

Myron - I have an image and it's only a month or so old :-)

I used to use Acronis, but it failed me too often. I now use Paragon.

I am not too perturbed about the changes, I will fix them (every Windows update does far more damage), I really wanted to point out the dangers of using such software.

Glad you're watching and looking out for us, will try do the same for you.

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Posted on the from Esahc ..
Georgi Milchev
Georgi Milchev
User
Author

Thank you.

Sorry for complications with Maxthon.

I'm using Maxthon from ca 10 years and I have not problems. For me is better than Chrome, Opera or Edge.

I will wait of Mx to fix it.

Have a nice day.

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Posted on the from Georgi Milchev
Esahc ..
Esahc ..
Moderator

Georgi, try Firefox.

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Posted on the from Esahc ..