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Javier R.
Javier R.
User

WebsiteX5 v13 sopped working today  en

Author: Javier R.
Visited 1843, Followers 1, Shared 0  

Website X5 v13 latest update

I used the soft yesterday, today I started the program, got an screen of the UAC asking if I wat to run that program, clicked yes and then nothing happens, restarted the PC, unistalled and reinstalled Web x5 still nothing happens, the program won't open...

Saw a post about WebX5 v13 having compatibility problems with "Web Companion" but I don't have that program installed on my PC.

Please help me to fix it ASAP.

Posted on the
2 ANSWERS
Esahc ..
Esahc ..
Moderator

Javier, if you are running Win 10, have you restarted your PC/laptop recently? If that doesn't work, have you looked to see if you recently had a major Windows update?

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Posted on the from Esahc ..
Incomedia
Claudio D.
Incomedia

Hello Xavier,

Cna you please also try to start windows in safe mode to see if then it works?

If it works in safe mode probably another program or a windows setting is not allowing the program to start correctly.

Many thanks!

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Posted on the from Claudio D.