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Jack R.
Jack R.
User

WebSite x5 Professional crashed and won't start  en

Author: Jack R.
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WebSite X5 Professional v14

I added a new project, worked on several pages. When I clicked on Save an error popped up stating this project could not be saved, however it could be restored from a backup.

That was yesterday, today clicking on the desktop icon to start the program, I receive the Windows authentication dialog, select 'Yes' then nothing...absolutely nothing.

The program is not running in Task Manager...nothing.

Windows 10 Home 64-Bit Fall Update Addition

Intel i5-5200u Processor

8GB Ram 1T HDD with 703 GB Available

NVIDIA Graphic card with 2GB Dedicated VRAM

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1 ANSWERS - 1 CORRECT
Jack R.
Jack R.
User
Author

Apparently ALL is not lost, just the new Project I had created.

I shut down the pc and when I restarted, Internet Explorer started and 'indicated' the new Windows update had finished. Weird, this updated took place several weeks ago and I have been using WebSite X5 since then.

At any rate, WebSite X5 now starts, however, it seemed to start very slowly...probably my general dissatisfaction with the program in general.

The Project I was working on when WebSite X5 crashed was not in the 'backup' folder, eventhough 'Save At Every Preview' and 'Create a Backup Copy when Saving the Project the First Time' are both selected.

My guess is this was a Windows problem.

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Posted on the from Jack R.