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John S.
John S.
User

My site is fine in normal resolution but when i try to view on a cell phone (galaxy) only the template appears??  en

Author: John S.
Visited 1736, Followers 1, Shared 0  

i have many issues with ver 14, but as i said i have followed all suggestion on setting the resolutions and responsition design both with the templete and page sections.

tyhe full size (on my desktop is fine) but on my galaxy s8 all i see is the template header, footer and background?

the menu tab is on the side by still no pictures, text or videos.

no error on site.

raggymania.com

john

Posted on the
2 ANSWERS
Esahc ..
Esahc ..
Moderator

John

I see your site, but your menu is way to the right.

I believe the menu object is wider than the header at mobile resolution, you need to drag it back and ensure it is no wider than the mobile header. If you want words rather than the toaster, you may need to make the header deeper and the header object deeper.

I have compared my mobile with the desktop view on my PC and all content except the thumbnails down each side of the central slideshow appear to be present on the home page (I assume you hid these at mobile resolution)

Once I found the toaster menu I could select Purchase Kittens and movies were available to play, or was there something else I am not aware of?

Do you have access to an alternative browser on S8 (perhaps download chrome, firefox or opera) in case your phone is displaying cached content?

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Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hi John, 

it seems like part of the content is hidden in lowe resolutions. Please check on Step 4  Responsive settings  and, if the content is hidden, make it visible, so it can be displayed in all resolutions. 

Thanks! Kind regards.

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Posted on the from Elisa B.