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Pavel L.
Pavel L.
User

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Author: Pavel L.
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I have the X5 Evolution 13 and even after the new installation and update I can not insert tex and html in "page creation". The headline and footer go.
... I am going to create a page text or html field. I open and text can write.
The font and size table is blank even though "text" I have in the "style of the template" is the font given. Even though I type it in the text box again, I write text, but after saving, the table is empty.
Previously, it was possible. Thank you
Thank you

Posted on the
6 ANSWERS - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Hi Pavel, 

thank you for your message. 

Can you please post a screenshot to show the issue, so I can help you better?

Thanks! Kind regards.

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Posted on the from Elisa B.
Pavel L.
Pavel L.
User
Author

it probably will not help you

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Posted on the from Pavel L.
Pavel L.
Pavel L.
User
Author

earlier (about 1 year) text and html worked
not now

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Posted on the from Pavel L.
Incomedia
Elisa B.
Incomedia

Hi Pavel, 

I can see that you have an older version of Evolution 13, please download the latest version from the "Download" section of your account and install it. Is the issue still there?

Thanks! Kind regards.

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Posted on the from Elisa B.
Pavel L.
Pavel L.
User
Author

clean the registry manually and reinstall it
it works

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Posted on the from Pavel L.
Pavel L.
Pavel L.
User
Author

problem solved
uninstall
delete registers manually
install x5
run as an administrator

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Posted on the from Pavel L.