WebSite X5Help Center

 
Jann M. S.
Jann M. S.
User

E mail  en

Author: Jann M. S.
Visited 2039, Followers 1, Shared 0  

Why dont my e-mail send after i have updated from Evolution 11 to Evolution 13

None of my form work

Posted on the
4 ANSWERS
Esahc ..
Esahc ..
Moderator

Jann

Can you provide further details?

My emails via the feedback form continue to work and were originally created prior to V9, or is your issue with a simple email link?

Read more
Posted on the from Esahc ..
Jann M. S.
Jann M. S.
User
Author

No i have nothing changed, i have tried to upload my ealier versions but that do not work 

it is forms that i havent changed since my first upload in v9

Read more
Posted on the from Jann M. S.
Jann M. S.
Jann M. S.
User
Author

I can see that Tage Rheimer also had the same problem in post 182309, also with one.com as a provider. Is there any solution, or do I have a problem with one.com that has come up with some security issue?

Read more
Posted on the from Jann M. S.
Andre E
Andre E
Moderator

one.com askes for at least one e-mail that belongs to one.com if you use an email form on there server.

So if you have that then check the e-email settings in x5 and try a lower script. Step1 advanced then data management.

If not;

You could make an e-amil account from one.com and then pass that on. Not a personal favorite, cause with multiple forms you get multiple mails (or seperate email form answers get into 1 box) and also you use 2 servers so if one is slower or off line you will notice that immadiatly.

I recommend switching provider, it is a bit of a hassle to get one com to give up there account but normally within 1 or 2 days you can continue with another  provider with the same URL and you are no longer boughterd about that very strange security. You should be able to set whatever you want, one.com should stop forcing there own e-mail use to users.

But that is MHO.

I switched allso and got everything done within 1 day.

Best Regards,

Read more
Posted on the from Andre E