WebSite X5Help Center

 
Roger C.
Roger C.
User

X5 Optimizer problem  en

Author: Roger C.
Visited 2464, Followers 1, Shared 0  

Hi Icomedia,

I'm using Evolution X5 v15 on Windows 8.1 (with AVG Internet Security) 

I've downloaded your free X5 Optimiser, but all I get from the .exe on the desktop is the error message "Cannot install required dependancies."Is there something that I'm doing wrong?

Regards,

Roger Cox

Posted on the
2 ANSWERS
Rbbrt WebsiteX5.info
Rbbrt WebsiteX5.info
User

Hi Roger,

Do you run the installer on a pc on which you havethe latest version of WebsiteX5? If so, try running the program as administrator on the pc.

Succes,

Robert

Read more
Posted on the from Rbbrt WebsiteX5.info
Esahc ..
Esahc ..
Moderator

Roger, if the problem persists, try disabling AVG during the install.

Read more
Posted on the from Esahc ..