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Jørgen P.
Jørgen P.
User

Users with older browsers can't see the pictures in the store  en

Author: Jørgen P.
Visited 1799, Followers 1, Shared 0  

After using v.14 during the last 3 weeks, some of the pictures in my php. list can't be showed in ios 9.3.5 and Firefox. Also some of the new explorer.

I've buildt the site wit a frontpage where you can choose different groups. Here is no problem.

Choose a group, and the next page is a php. list. Here is no problem.

Choose  a specified waregroup, and the php. list will not show pictures, only the text.

Until 3 weeks ago, it all worked proberly.

Does anyone have a solution :

The site i talk about is here .: http://stenslaederhandel.dk

Posted on the
3 ANSWERS
Esahc ..
Esahc ..
Moderator

Jørgen, could you please ensure the whole site has correctly updated.

First (in WX5) open the project and do a ctrl+preview (rather than just click the preview button) and confirm all pictures are visible.

Next, export the website to the internet, but do a FULL export, not just new and changed.

Then, when viewing your website do a CTRL+F5 (or whatever the equivalent is in IOS) to remove and replace the existing cached files in the browser.

Please advise of success or otherwise.

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Posted on the from Esahc ..
Jørgen P.
Jørgen P.
User
Author

I'VE DONE ALL, BUT IT STILL DON'T WORK. I've tried with deleting Firefox. Cleaning all the memory, and after that again installed firefox, and as a new, also  google browser. Both are telling me, that i need to download a version comparing to my ios 9.3.5. It don't work. All other sites where I log on, is working proberly.

On my windows computer, runnning windows 7, explorer and firefox I have the same problem.

I'm sure, that something is changed during the last tree weeks. I've been using this program on all computers whitout problems until then.

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Posted on the from Jørgen P.
Esahc ..
Esahc ..
Moderator

Jørgen, I cannot reproduce the error sorry (Win10 & Firefox), but I did note the the photos you referred to took a while to come up. You may wish to try the new Website X5 Optimizer

https://www.websitex5.com/en/utility.html

If the problem is being caused by large images being resampled on download, this may fix the issue. Please note that whilst you can optimize a v14 project, the created iwzip file can only be opened in v15 .

The optimized project will have a different name so the current project will remain untouched.

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Posted on the from Esahc ..