WebSite X5Help Center

 
Dennis L.
Dennis L.
User

Website X5 V16 update problem-Fixed  en

Author: Dennis L.
Visited 2186, Followers 1, Shared 0  

I have just installed V16.0.3, when I select to update to V16.0.4 I get a message " It was not possible to install the files on your computer"  "Please verify that all programs are closed and restart the update" (See attached)

I have closed all programs restarted Windows 8.1, tried the update again and receive the message as above.

Fixed...I have just noticed while I had no noticable programs running, I saw OneDrive was updating/Syncing, I paused the OneDrive sync, sucessfully rerun the V16 update

Posted on the
1 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Excellent!!

Read more
Posted on the from Esahc ..