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Tracey P.
Tracey P.
User

We cannot open .iwprj files after recent incomedia upgrade  en

Author: Tracey P.
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Tags: iwprj

We are un able to edit our website due to the recent Incomedia upgrade. Files .iwprj when you try to access them display message : file does not have program associated with it to perform action..please install a program, or if one is installed create an association in default program.

Can you advise please.

thank you, Tracey

we have Incomedia website x5 v 16.0.3.0

Posted on the
1 ANSWERS
Incomedia
Elisa B.
Incomedia

Dear Tracey, 

thank you for your message. 

Unfortunately, it is not possible to import an iwprj file into the program. In order to import your project back, you please need to use an iwzip file, ehich is the backup file you create on Step 5 by choosing the option "Export the Project". 

Do you have any?

If you cannot find any valid iwzip file, you can restore your project by following these steps: https://helpcenter.websitex5.com/en/post/177728

Please let me know if I can be of further help. Kind regards.

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Posted on the from Elisa B.