WebSite X5Help Center

 
Aaron W.
Aaron W.
User

Lost My Files After Hard Drive Crash  en

Author: Aaron W.
Visited 1707, Followers 1, Shared 0  

My hard drive crashed, so I bought a new one and had my files restored to it.

I did not have back-ups made in X5 - just had all files restored with the Windows install. For some reason, only previous versions of my X5 websites show when I open the program. They have all been published on line with the latest versions.

Could the new versions still be on my hard drive somewhere? Where does X5 store the data on my computer?

Is it possible to pull my up-to-date websites from on-line and put them back into X5 to edit them?

Thank you for any help you can provide!

Posted on the
3 ANSWERS
Aaron W.
Aaron W.
User
Author

Sorry - update! Apparently when I reinstalled X5, I installed version 13, instead of version 14. I found all of my up-to-date files in Incomedia\WebSite X5 v14 - Professional. How do I uninstall version 13 and install version 14 so I can get me up-to-date files back? Thank you for your help!

Read more
Posted on the from Aaron W.
Aaron W.
Aaron W.
User
Author

Sorry again - I figured it out on my own - very proud of myself, as I'm not that tech saavy! Thank you anyway.

Read more
Posted on the from Aaron W.
Andre E
Andre E
Moderator
Best User of the month EN

Great!

If there are more questions let us know.

Read more
Posted on the from Andre E