Hi!

I am sorry for this issue. 

Please install the following .Net Framework and Visual C++ versions again: 

.Net Framework

https://www.microsoft.com/en-US/download/details.aspx?id=49982

Visual C++

2010 - https://www.microsoft.com/en-us/download/details.aspx?id=5555
2012 - https://www.microsoft.com/en-us/download/details.aspx?id=30679
2013 - https://www.microsoft.com/en-us/download/details.aspx?id=40784
2015 - https://www.microsoft.com/en-us/download/details.aspx?id=48145

Then, please start the program as administrator. 

Thanks! Kind regards.

Dear Elisa,

There has been already installed the above mentioned programs. I have "WebsiteX5 prof. 16" about a year and worked goed, but it can be opened since Wendsday 09-26. 

When I try to work with website Websitex5 Evo. 15, it works correctly.  

Please help me to solve this error. 

Thank you.

Kind regars.

Ased AJ

A.J.

You might like to disable any anti-virus, firewall, malware software, you might also like to make sure that WX5 still does not work even if you disconnect from the internet before running it.

Otherwise

As WX5 is crashing whilst starting up, and as you say it did work, have you considered running chkdsk?

You can right click on C: in windows explorer, select properties, tools and error checking, but I find it is not as thorough as the alternative,  open a cmd prompt (as administrator), type chkdsk c: /r answer Y (yes), reboot and wait (sometimes for hours).

Good luck

Hi, 

please uninstall and reinstall the above mentioned versions of .Net and C++, then try again. 

Thanks! Kind regards.