WebSite X5Help Center

 
Stephen M.
Stephen M.
User

Cannot use my 25 credits  en

Author: Stephen M.
Visited 591, Followers 1, Shared 0  

I have 25 credit  that i am trying use they they expire soon.

But when I try to buy a template i get the following error message

Oops, something went wrong!

This resource is not available for your user licences

Go to the MY CREDITS page for information on credits and how to buy them

Posted on the
1 ANSWERS
Incomedia
Elisa B.
Incomedia

Hi Stephen, 

thank you for reporting this. 

The issue has been solved, please try again now and let me know. 

Have a lovely day.

Read more
Posted on the from Elisa B.