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Tony Y.
Tony Y.
User

X5 Professional 16.3.1 Constantly Crashing  en

Author: Tony Y.
Visited 1019, Followers 1, Shared 0  

I'm updating pages to my website and every couple of pages it crashes, by which I mean I get the message 'Not responsing'. Sometimes I get the error message to send to Incomedia and sometimes I don't. I'm using this in Parallels on a Mac. 

It seems to crash when I open a page and double click on a text box. Sometimes it does and sometimes it doesn't. Doesn't seem to be any discernable pattern.

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2 ANSWERS
Giuseppe Guida
Giuseppe Guida
User

I confirm: the same situation is for me. The software crashes very often, even with a simple double click on a Text Object, or by launching the preview that ends up blocking. The report window doesn't always appear to report the error to Incomedia.

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Posted on the from Giuseppe Guida
Incomedia
Stefano G.
Incomedia

Hi Tony.

The use of the software on an emulated hardware such as a Virtual Machine can be troublesome by itself already, but perhaps there is something different that is making the problem bigger at this time. Did this just start happening recently? Or has it always been like this?

Maybe it is limited just to the current project, or do you get the exact same behavior on multiple ones?

Did you notice any operation in particular to cause this more often than others? How big is the project you're currently working on?

Please keep me posted with this information

Thank you

Stefano

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Posted on the from Stefano G.