Digital product and automatic order processing
Author: Bjorn Andreassen
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How does automatic download works if a product is free of charges?
I have some brochures in format pdf which are free of charges and I have posted these as products. I would like to register a free purchase.
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I have a lot of product who are free and have made a own site for them where they can be downloaded but you mabe need them to be registred in your shop?
Hi Bjorn,
currently, the order is automatically processes once the payment is received. You can use the Download Button to allow your users to download the free PDFs: https://market.websitex5.com/en/objects/live-preview/ca0b2570-2b30-4351-a139-337898ed2e
Thanks! Kind regards.
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I do not want them to use the Download Button.You want them to buy this for 0, -
Why can not customers buy digital products with direct download and receive an invoice?
Hi Bjorn,
unfortunately, using this system the download link will be sent automatically only once the payment is received. If your customers do not have to pay anything, you will need to process the orders manually just like you did with version 16.
Please let me know if I can be of further help. Kind regards.