WebSite X5Help Center

 
Martin  G.
Martin G.
User

Version 17 Uploads - Lots of Issues and Errors with uploading and saving  en

Author: Martin G.
Visited 1485, Followers 1, Shared 0  

We are having many issues with our website(s) following upgrading from Incomedia Website X5 V12 to V17.

(see zip file for images)

www.craigynoscastleweddings.com



The settings as above, allow us to upload but then it gets stuck



When you try to export the project to disk, I get this error:




So after some renaming of images, then renaming them back and using a 3rd party cleaner to check for registry errors and clear any temp cached files, then restarting.

It manages to upload:


 
    •    I managed to re – fix www.craigynoscastleweddings.com , and exported to disk and upload it. I have though reported it as an issue, so if it breaks down, just do what you can and tell me once – then I can see if I can resolve it once.

It has now saved, the project:


I am asking our HOST to

    •    Check that any multiple uploads have not affected anything and that there are no issues server side.
    •    Asking them to advise me of the settings to ensure that the FTP client is configured correctly, as above (and attached) and to advise again of the password.

Regards

M!chael

Posted on the
1 ANSWERS - 1 USEFUL - 1 CORRECT
Andre E
Andre E
Moderator

Try to export the project in step5 in v17.

Then import that file.

check preview with ctrl button (takes a bit longer)

then do a upload.

Hope it helps.

Read more
Posted on the from Andre E