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Valerie C.
Valerie C.

Problems with loading on to Smartphone  en

Author: Valerie C.
Visited 271, Followers 1, Shared 0  

I created a website in an old x5 edition. I have now bought the most recent edition and have uploaded this website on to it. I have had to do quite a lot of adjustments and have now been able to upload it. It is visible in all size formats except smartphone where just the title and menu shows. How can I overcome this problem without having to rebuild the whole website please.

Posted on the
Andre E
Andre E
Best User of the month EN

Hello Valerie,

Check settings in x5 in responsive.

goto the page where it happens. (step4) press responsive settings.

check left viewport (yellow one) all objects need to be grey/blue.

If they are whiite they will not be shown in the viewport below the yellow one (smartphone)

So tab the hide button untill there is a blue line around it. Now hit the objects you want to show in smallest viewport and meke them grey/blue. then set show hide button to off, save and upload.

Check all pages where this occurs.


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Posted on the from Andre E