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Leuenberger Sandra
Leuenberger Sandra
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Author: Leuenberger Sandra
Visited 957, Followers 2, Shared 15  

I bought today the upgrade from Evolution 8.

As I bought 2 years ago the Evolution 8 I used an email address that doesn't exist anymore : Previous email address :***

New email address :***

 I tried to download the upgrade but following error (331) appears, because I forgot my password and I cannot reset it, because I cannot connect me to my previous email address ...

What can I do to finish the installation ??? Can you change the email address for me ??? Thank you for your help !

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1 ANSWERS
Pcssa .
Pcssa .
Moderator

-> error 331Login Incorrect: username and/or password not valid

-> make a new post and set it to *private* - so only Inco can read.

-> Attach your billing-info and old - (and new) mail [if changed] which you used for registration.

-> explain your problem

Within a short time you will get the info from Inco . . .

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Posted on the from Pcssa .