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Jan Olsson

User

Access Management - Error

Author: Jan Olsson

Visited 590, Followers 1, Shared 0

Tags: access,management,website x5 evo 2019.1

Hi!

When i made the last update and i create a new locked page i get the following error when i try to login...

“Your account is not allowed to access the selected Evo-version.page".

I can still login on the locked pages that i made before the update. I´ve the evo-version.

Posted on the 05/02/2019 20:54:09

4 ANSWERS - 1 USEFUL - 1 CORRECT

Jan Olsson

User
Author

Should be....“Your account is not allowed to access the selected page".

Posted on the 05/04/2019 08:56:00 from Jan Olsson

Franz-Josef H.

Moderator

Perhaps you get help here https://helpcenter.websitex5.com/en/post/211491

Posted on the 05/04/2019 09:03:44 from Franz-Josef H.

Jan Olsson

User
Author

Thanks for the advice but it didn´t help.

Posted on the 05/04/2019 18:51:23 from Jan Olsson

Elisa B.

Incomedia

Hi Jan,

thank you for getting in touch.

Can you confirm that the user you are having troubles with is enabled to log in the locked page? You can check it on Step 3 in the Locked Page settings window? Does this happen with a user only or with all of them?

Thanks! Kind regards.

Posted on the 05/06/2019 07:33:31 from Elisa B.