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Michel Van Mellaert
Michel Van Mellaert
User

UPDATING WEBSITE X5 V19.4  en

Author: Michel Van Mellaert
Visited 286, Followers 1, Shared 0  

Hi,

Why can 't I update WEBSITE X5 v19.1.4 on my laptop. I already did it on my desktop but it does not work on my laptop. I have a license for the software.

Kind regards,

Michel

Posted on the
4 ANSWERS - 1 USEFUL
JJ. JUAG
JJ. JUAG
User

If the update in the program does not work, you can download and install the latest version here in your profile. The license number can also be found here in her profile

JJ.

If it does not work (eg too many installations, etc.), please report the error message!

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Posted on the from JJ. JUAG
Andrzej K.
Andrzej K.
User

Please let us see the message or screenshot from update installation.

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Posted on the from Andrzej K.
Aleksej H.
Aleksej H.
Moderator

Hello.

  1. Try to disable antivirus and firewall on your laptop.
  2. Do not run the program on a laptop and on a computer at the same time.
  3. Try again a few hours later.
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Posted on the from Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Michael, 

in order to help you get the program onto your laptop it would be helpful to see what happens: do you get any error message? Please post a screenshot if you do. Also, on how many PCs is the program currently installed?

Thanks! Kind regards.

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Posted on the from Elisa B.