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David P.
David P.
User

Header Graphics flood the page but not in preview  en

Author: David P.
Visited 650, Followers 1, Shared 0  

Please look at www.superlabels.co.za and tell me why my graphical header is overflowing into the page. I tested it on all browsers.

Posted on the
6 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

David, this site does not appear to be created in WX5.

Please correct me if I am wrong.

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Posted on the from Esahc ..
Esahc ..
Esahc ..
Moderator

David, I stand corrected!!

Paul M has whispered in my ear and stated the following (as usual he is absolutely correct):-

It look like DirectoryIndex is set up wrong on the server.

Either delete http://www.superlabels.co.za/index.php from the server, or alternatively set DirectoryIndex to 'index.html'

But this begs the question - why are you not shown as having a registered version of WX5 2019.2.5, your profile indicates only v10 (without the correct info it makes it difficult to offer the correct advise)?

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Posted on the from Esahc ..
David P.
David P.
User
Author

Thanks I'll try this, I have 2 registered copies of website X5. How do I tell you more off the public space?

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Posted on the from David P.
Esahc ..
Esahc ..
Moderator

David, did you register the new version with the same email address and password as used to log in here?

If not you will need to request Incomedia to make the changes for you. Create a new post and mark it as private, that way only incomedia staff will be able to see licence & email credentials.

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Posted on the from Esahc ..
David P.
David P.
User
Author

OK that is fixed thanks, How do I tell X5 to post an index.html not a index.php?

How do I prove ownership of the license for x5? Surely you have a back door in the html code created.

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Posted on the from David P.
Esahc ..
Esahc ..
Moderator

David - I do not work for Incomedia.

Please create a new (PRIVATE) post and provide your email address and license code for v10 (you will find this in your profile under license), now provide your email address and license code you received with your latest version. Then advise which email address you would prefer to use for both versions.

If you have deleted the php file it should not return, it appears to have been created and uploaded from some other package.

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Posted on the from Esahc ..