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Peter S.
Peter S.
User

"Website X5 Demo Version" watermarks all though our published site  en

Author: Peter S.
Visited 2590, Followers 1, Shared 0  

I have had www.recycling-machinery.co.nz published on line for over a year now..  Just very recently, it now shows that site covered in ""Website X5 Demo Version" watermarks everywhere , on all page son all images and even Google when search for the site returns "Website X5 Demo Version"..  Also the text in the published site has at apparently random places has had "Website X5 Demo Version" inserted many many times..

I have NEVER used a DEMO version and have had legally licensed full ciopes of X5 for years..  I now have PROFESSIONAL V16

Anyone know whats the resolution please

Posted on the
2 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Peter, if I was in this position I would first uninstall your current copy of WX5, then go to your profile (top right, this screen), select download and do a clean install (you will find your license number if required under licenses). Open your project and do a full upload (not new and changed)

Please advise

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Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Peter, 

thank you for your message. 

In addition to what Esahc suggested, I also suggest you to press CTRL+Preview once you're in the project, then please export the whole website again and then refresh your cache by pressing CTRL+F5.

Please let me know if there is anything else I can do for you. Kind regards.

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Posted on the from Elisa B.