Simple question

Author: Ad Bakker

Visited 1484, Followers 1, Shared 0

Tags: credits,website x5 pro 2019.2

Hello,

I just bought templates before my 85 credits were expired. Payment was correct and I stil,had 1 credit left. But my templates (paid for) are nowhere to find in my X5. Please help.

BTW I also boyght my third licence for X5 for a new collegue at the office. That is my review of the product we working with for 3 years now. Super

Good weekend from Holland

Ad Bakker

Posted on the 09/13/2019 15:34:53

2 ANSWERS

Andre E

Moderator

https://helpcenter.websitex5.com/en/post/215046

https://helpcenter.websitex5.com/en/post/209916

volgens mij kun je ze ook zien bij nieuw project -> display licenced

Posted on the 09/13/2019 16:18:53 from Andre E

Elisa B.

Incomedia

Hi Ad,

thank you for getting in touch.

Please open the "Licensed" section of the Template Selection window. Once there, please update the list using the command

Please let me know if I can be of further help. Kind regards.

Posted on the 09/16/2019 10:00:02 from Elisa B.