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Islam Farouk
Islam Farouk
User

Cant update my version 12.0.3.19  en

Author: Islam Farouk
Visited 149, Followers 1, Shared 0  

my all works maked with Version 12.0.10.32

when i istall my website x5 version 12.0.3.9 and check for update to open my templates the new version 12.0.10 cant install 

even if i istallen a new windows 10

need help EM

Posted on the
1 ANSWERS - 1 USEFUL
Paul M.
Paul M.
Moderator

Hello Islam,

Instead of using the update feature within WebSite X5 itself, try downloading the 12.0.10.32 setup file from the following location:

Download WebSite X5

When installing use the option within Windows to 'Run as administrator'.

Depending on your computer system you might also need to temporarily bypass anti-virus/security software.

Kind regards,

Paul

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Posted on the from Paul M.