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Islam Farouk
Islam Farouk

Cant update my version  en

Author: Islam Farouk
Visited 78, Followers 1, Shared 0  

my all works maked with Version

when i istall my website x5 version and check for update to open my templates the new version 12.0.10 cant install 

even if i istallen a new windows 10

need help EM

Posted on the
Paul M.
Paul M.
Best User of the month EN

Hello Islam,

Instead of using the update feature within WebSite X5 itself, try downloading the setup file from the following location:

Download WebSite X5

When installing use the option within Windows to 'Run as administrator'.

Depending on your computer system you might also need to temporarily bypass anti-virus/security software.

Kind regards,


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Posted on the from Paul M.