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Martin R.
Martin R.
User

Images not uploading  en

Author: Martin R.
Visited 1756, Followers 1, Shared 0  

Hi,

Having a few issues regarding getting images to upload.

I'll use the header image as an example.
I changes the image and reuploaded and it wasn't there. Refreshed, still not there.

Went back to the old image and it was all ok.

Then I resized the new image to the exact same size as the old one, same filt type JPEG and same compression. Reuploaded and same issue, doesn't appear.

Wondering if either of the following will solve my issue.

1) The images were created in indesign, and the one that worked had a couple of objects with an outerglow. The new image contains objects with more outer glow and bevel & emboss etc. not sure if these effect the end result as I believe JPEG is just a flattened image of what was created.

2) is it worth deleting all of my content on the server and doinga  fresh upload?
All of my uploaded have been changes to projects, not sure what the last time was when I uloaded everything after removing all residual junk for the server.

Thanks
I'm using v15
2 files attached - image that did not work has the white outer glow

Posted on the
3 ANSWERS
Martin R.
Martin R.
User
Author

Could only upload one file, here is the one that worked ok

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Posted on the from Martin R.
Aleksej H.
Aleksej H.
Moderator

Hello. Try clearing your browser’s cache. Try checking the site from another browser. Please provide a link to the page of your site.
In the preview, is everything displayed correctly?

1) The content of the image is not important.

2) Full reloading may help.

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Posted on the from Aleksej H.
Martin R.
Martin R.
User
Author

Thanks.
I will try all that. Preview always displays ok.

Will let you know how I go, won't be able to test for a few days.

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Posted on the from Martin R.