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thomas K.
thomas K.
User

Generic Error _ with eCommerce Digital Product w/ Paypal Payment method  en

Author: thomas K.
Visited 275, Followers 1, Shared 0  

I received a "generic Error" on my site (www.jestchess.com) after clicking the buy now button.  The site works in the preview mode of the websitex5 pro.  However, when deployed the "generic error" appears as opposed to the paypal portal/option to submit payment, and receive the digital product/download link.  Do you have any suggestions for fixing the "generic error" and executing payment via paypal and digital download receipt?

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3 ANSWERS
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

Hello.

"The site works in the preview mode of the websitex5 pro." - upload the site to hosting.I recommend PHP 7.2 or 7.3.

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Posted on the from Aleksej H.
Keith J.
Keith J.
User

I have a similar problem. I don't understand the what PHP 7.2 or 7.3 is. Please explain in plain English and not tech speak.

Regards

Keith

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Posted on the from Keith J.
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

Hello.

"I have a similar problem. I don't understand the what PHP 7.2 or 7.3 is. Please explain in plain English and not tech speak." - Contact the technical support service of your hosting.Ask them to enable PHP 7.2 for your site and disable the display of PHP error messages.

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Posted on the from Aleksej H.