Error downloading templates 
Author: Marcel KrohneI get an Error when I install my new X5 pro. I can continue only I cant download templates. I still have X5 pro 12 and X5 pro 13 on my laptop and they work still good. So dont tell me its my Windows.
This is the error report:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ArgumentException: Customized cultures cannot be passed by LCID, only by name.
Parameter name: culture
at System.Globalization.RegionInfo..ctor(Int32 culture)
at (Int32 )
at A.V.V(Object , EventArgs )
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4150.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
imRegister
Assembly Version: 10.3.6.0
Win32 Version: 10.3.6.0
CodeBase: file:///C:/Program%20Files/WebSite%20X5%20-%20Pro/imRegister.exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4001.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
imRegister&
Assembly Version: 1.0.0.0
Win32 Version: 10.3.6.0
CodeBase: file:///C:/Program%20Files/WebSite%20X5%20-%20Pro/imRegister.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4150.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
imRegister.localization
Assembly Version: 10.1.4.0
Win32 Version: 10.1.4.0
CodeBase: file:///C:/Program%20Files/WebSite%20X5%20-%20Pro/imRegister.localization.DLL
----------------------------------------
System.Web.Extensions
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4075.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Extensions/v4.0_4.0.0.0__31bf3856ad364e35/System.Web.Extensions.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4121.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Hello.
1) Run the program as administrator.
2) Temporarily disable the antivirus, firewall or any other protection.
Author
Hello Aleksej,
I dit it, its still not working. The same errors :(
Hi, Marcel...
Back in same template and choice again. In second time will work.
Hello Marcel
Do you get this error for every template? Was it always like this with this version or did this start happening lately?
If you open an already existing project instead, does the entire software work?
Keep me posted on this here
Thank you
Stefano
Author
Hello Stefano, I get this error with all templates.
I already get an error when I install this version.
The olderversions are working fine.
I importan old projeckt from X5 Pro 13 and I can work with that one.
I cant open any template, not even and empty one.
I hoop you can help me.
Greetings Marcel
Author
Its not working Luiz G,
Thank you for helping.
Greetings Marcel
Hello Marcel
The error log you're showing here was taken from where? This is not clear to me. The error in the software you attach in the screenshot cannot be read.
Can you write down the exact error messages that the software gives? This way, I could better understand the issue. Plus, what version precisely is your Pro version update to?
Give me all this information here so that I might investigate it further
Thank you
Stefano
Author
Internal error: Failed to expand shell folder constant userdocs
Import from WX5 pro 12 & 13 is working
Hello Marcel
Was your Windows user/installation installed in a default way? Could it be that you've installed Windows on a shared network or similar? Your installation folders or system folders might no be positioned in a standard way but in shared folders.
Analyze this first and let me know if this seems to be the case.
Keep me posted here
Thank you
Stefano