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KJ S.
KJ S.
User

Can not log in to control panel  en

Author: KJ S.
Visited 1484, Followers 1, Shared 0  

I have new 2020.1.5 Pro, uploaded the site but can not log in to control panel. i checked another discussion, double cheked the user name which is email, password, reuploaded the site but still getting error of wrong username or password.

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2 ANSWERS
Christine O.
Christine O.
User

I had the same problem, but having completely updated the whole page again, it worked again.

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Posted on the from Christine O.
Incomedia
Stefano G.
Incomedia

Hello KJ

Did you upload your software through the FTP engine of WebSite X5 or did you upload it with some kind of external software like FileZilla?

If you did so, try uploading it through WebSite X5 first and let me know if the issue is solved

Thank you

Stefano

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Posted on the from Stefano G.