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Sasa Z.
Sasa Z.
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Preview Problem  en

Author: Sasa Z.
Visited 2020, Followers 2, Shared 23  

I have problem. When I change something in page it doesn't reflect when I preview. (for example, delete some tables etc. It remain on preview despite I deleted it on page). I tried to recreate new project but the same happens. I have version 9 and windows 7 x64

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12 ANSWERS
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Samantha M.
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Hi Saza,

I see you have opened another public post with the same topic. Please let me know if you solve the problem or if you need futher assistance.

Thank you!Smile

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Posted on the from Samantha M.
Sasa Z.
Sasa Z.
User
Author

I didn't solve the problem.... I reinstalled program but the same happens. 

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Posted on the from Sasa Z.
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Samantha M.
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Ok, first of all, please check that you have the latest version of internet explorer installed otherwise, this could cause you problems.

Start a new project and add an image to a page then test it. Please send me a screenshot of the page you see. Try with different templates (custom/from the gallery) and see if the same thing happens.

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Posted on the from Samantha M.
Sasa Z.
Sasa Z.
User
Author

I created new projects but the same, insert object and delete , it remains.  It applies template from gallery correctly but prolem with delete objects remain. I have just installed internet explorer v9. Before I had ver 8 that comes with windows 7  but it didn't solve my problem. I'm sending your  preview of my home page on which i deleted all objects....

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Posted on the from Sasa Z.
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Samantha M.
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Ok, close your project,  delete all you Internet explorer cash, open the project and try again.

Please keep me informed.

I will be able to answer you again on Monday morning!

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Posted on the from Samantha M.
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Samantha M.
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If you have created a new project and you still have problems, please go into step 5, export this new project, zip it and send us so that we may see it, test it and understand which setting is incorrect.

If you can not attach it to this post because it is to big, please send it to file@answers.websitex5.com, add my name and the post number as object.

Thank you Sasa.

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Posted on the from Samantha M.
Sasa Z.
Sasa Z.
User
Author

Did you receive my mail Samantha (exported project) ?

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Posted on the from Sasa Z.
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Samantha M.
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Hi Sasa!  Yes I have, thank you! I have given it to our technical department and will give you a response asap!Wink

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Posted on the from Samantha M.
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Samantha M.
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Hi again!

We have found the problem!

Step 1 - general settings - page background - you have set  the repeat window as ''fit to window'' without adding an image. Try to set any other option then test the page again: as you will see tre problem will vanish.

We will fix this problem for the next release.

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Posted on the from Samantha M.
Sasa Z.
Sasa Z.
User
Author

Thank you Samantha for your help. I will try it today... Wink

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Posted on the from Sasa Z.
Sasa Z.
Sasa Z.
User
Author

I tested it and it worked. Maybe I should set this post public if someone has this problem?

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Posted on the from Sasa Z.
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Samantha M.
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Yes, please do if you wish, great idea!

Thank you Sasa!

Have a lovely day!

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Posted on the from Samantha M.