Website X5 out of office chat button floating on screen
Author: John W.
Visited 883,
Followers 1,
Shared 0
Hey, you guys are holding out on me.
I just saw on the Website X5 website, you have this nice button in the bottom right of the screen that
just floats there. It is "an out of off chat button?"
Is this available to us? I do not necessarily want a live chat. I am not planning on sitting in front of a screen
every minute. But the function where it says chat is not available right now, leave your name, e-mail, and
a message is actually what I would like to have 24/7.
How do I get that. Instead of the boring TOP arrow thing I am using? Don't get me wrong, the jump to top
of screen is nice. But I would like to promote avenues for quicker customer contact. But not every minute
available chat. So is yours like the Chat answering machine???
Posted on the
Hello John,
I believe you're referring to LiveChat? If so, you can get that here:
LiveChat
Kind regards,
Paul
Search the WebSite X5 Help Center
Author
Thanks, Paul. I just found more info in the help center too. This post:
https://guide.websitex5.com/en/support/solutions/articles/44000873769
I'll give it a whirl after I figure out why the auto reponsder e-mails are not working in 2020.2.5.