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Johan Bäckman P.
Johan Bäckman P.
User

Paid for credits but didnt get any  en

Author: Johan Bäckman P.
Visited 653, Followers 1, Shared 0  

Hi, i just bought credits for my website X5 professional program and the money is charged from my bank account but it said the transaction failed and I got an email saying they didnt or wasnt able to charge me any money. But the money IS paid!! Got picture proof if u want. Please respond fast

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2 ANSWERS - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Dear Johan, 

thank you for getting in touch. 

We got back to your yesterday e-mail, you can keep managing the issue with our sales department. 

Thanks! Kind regards.

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Posted on the from Elisa B.
Duncan Baker
Duncan Baker
User

Credits again :(

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Posted on the from Duncan Baker