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Thomas Turner
Thomas Turner
User

Remove a discount code  en

Author: Thomas Turner
Visited 1180, Followers 1, Shared 0  

You need a way to remove a discount code that may have been incorrectly inserted.  For example: I want to offer a discount for not using PayPal and using another option where I don't incur fees.  The code is easily created and applied, but if they change the payment method back to PayPal, there needs to be a way to cancel the discount.  I found that you can negate a discount by putting a blank space in the discount code box, but you need some instruction for the user to know how to do it.  

Maybe some text like:  To remove a discount enter a blank space and then the "Apply" button
or better yet: Create a "Cancel" option next to the discount box

or even better allow this to be option in setting up payment methods and applied automatically when a non PayPal payment method is selected and cancelled if PayPal is reverted back to by the user.

Just a thought.  Thanks

Posted on the
2 ANSWERS
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your idea to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Thomas

Thank you for your feedback

I confirm that the Idea topic has been opened correctly and there are no further steps to be taken. Should you wish to add anything on this, please do so here

Thank you

Stefano

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Posted on the from Stefano G.