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Kurt Hiller
Kurt Hiller
User

Website won't export to the internet.Website won't export to the internet.  en

Author: Kurt Hiller
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Hi, 

I upgraded from Website X5 Pro 13 to Website X5 Pro 2020.2.5.  I imported my website into the Website X5 Pro 2020.2.5 and there were no issues with the import.  I attempted to upload my updates to the internet and I got an error message from Website X5 Pro that says "The selected server or destination folder does not match the website URL.  Do you want to set it now?".  When I press the "Yes" button, I get two red dots with "!" in each next to the text boxs labeled:  WebsiteAddress (URL) and Desination Folder.  I contacted my host provider and they told me that the settings that I have in those two boxes is correct.  Is there something that I need to add or change to allow the upload? I made no changes to the fields on the "Website Export to Internet" page from what I had been using in Website X5 Pro 13.

Thank you in advance for your response.

Best regards, 

Kurt 

Posted on the
2 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Kurt, click on the file explorer as indicated to ensure that you can in fact access the correct detination. If so, proceed with upload (the message is only a warning). If may be that your site is now https rather than http? If you can provide a screen shot of the website upload page this may assist us.

Please also ensure that if this is your first upload after upgrading that you upload ALL, not just new and changed.

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Posted on the from Esahc ..
Kurt Hiller
Kurt Hiller
User
Author

Thank you Esahc, 

It appears that the issue was https prefix instead of http prefix.

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Posted on the from Kurt Hiller