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Scoala Gimnazială S.
Scoala Gimnazială S.
User

Error upload  en

Author: Scoala Gimnazială S.
Visited 1003, Followers 1, Shared 0  

Hello! We have problemes with our site www.scoalasfnicolae.ro. When we try to update the site with information we receive the message "Unable to connect to Server. Please check with your Internet Provider that you have the correct connection information".  Please help!

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1 ANSWERS - 1 USEFUL
Paul M.
Paul M.
Moderator

Hello,

This suggests that the FTP login credentials which you have entered are not correct.  Check with your webhost as to what these should be.  There may have been a recent change which you are not aware of.

Also, check that you are still permitted to connect to the server using plain (unsecured) FTP, and that port 21 is the correct port to use.

Your webhost will be able to provide you with this information.

Firewalls (both software and hardware) can interfere with WebSite X5's connectivity.  Try temporarily switching these off, including any built-in to Windows itself.

Kind regards,

Paul

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Posted on the from Paul M.