X5 can't read my imported backups 
Author: Dave P.
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After a win10 crash X5-13 would no longer recognise my activation code so I decided to upgrade to the latest X5 EVO 2020.3.4. Now X5 tells me it can't read my imported backups.
How do I get back to X5-13 so I can work on my 4 websites.
Dave.
Posted on the
Please help us out to help you better;
Why not?
screenshot?
v13 pro or evo?
You can find v13 and your licence key here in the helpdesk, use top right next to your name pulldown.
But it should work if v13 is evo version else not