WebSite X5Help Center

 
Tuula P.
Tuula P.
User

HELP! Activation Error 404 (upgrade from Evolution 8 to Evolution9)  en

Author: Tuula P.
Visited 1151, Followers 1, Shared 12  

I successfully paid for the upgrade version with a credit card and received your confirmation mail with the product key. However, I got the above error message during the installation.

I read through the last post here from the person with the same problem and now have the "Offline Manual Activation" page open. However, I need the Unlock Code.... ?

I downloaded the previous version with no problem so I don't know why I get the above error (not being able to conect to your server).

Hoping for some help asap as I planned on updating my company's homepages this weekend. Smile

Thanks

Posted on the
1 ANSWERS
Incomedia
Samantha M.
Incomedia

Hi Tuula!

Is the issue now solved? If it isn't, please follow this procedure to unlock manually:

  • Start the program's registration process
  • Add all your data as you did before
  • Press the CTRL button on your keyboard and the next command in the program window with your mouse.
  • in the right corner above you will see a file which needs to be saved. This file contains all information about manual unlocking and it contains the computer code, too.
  • please save this file and forward this file in a zip folder to me.

I will give you your new unlock code as soon as possible.
Thank you!

Read more
Posted on the from Samantha M.