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John S.
John S.
User

This is strange  en

Author: John S.
Visited 1365, Followers 1, Shared 0  

I received a mail from INCOMEDIA telling me there was a present for me.

First thing that is strange is, that it offers something that is free - and the free PRO version is only free in a limited time. Most software have a trial period, but it is not often they call it a gift?????

Next thing that is strange is, that this software offers what is also offered by the INCOMEDIA product WebAnimator. I find it a bit strange to promote some software that is made by another firm AND that is in the same segment as own software.

Can someone explain this for me?

Posted on the
12 ANSWERS - 1 USEFUL
John S.
John S.
User
Author

Is INCOMEDIA on the way to stop development on own software products and will now tell its users what alternatives there are?

Will we soon see a promotion of WYSIWYG web builder or maybe WIX or WordPress? I would like to know if INCOMEDIA is on its way to a selling-3.part-software firm. It has an office product, PDF edit software, Windows 10 ????

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Posted on the from John S.
Jim C.
Jim C.
User

Hi John S,

Like you I am very puzzled about this offer and where Incomedia is intending to go. Having purchased WebAnimator, Incomedia is now recommending another product from a rival software company, very strange.

In past years Incomedia has offered advent calendar style freebies, could it be that Incomedia is now on the way out, if so what happens to all the people who have purchased update protection?

Best wishes for Christmas,

Jim

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Posted on the from Jim C.
Axel  
Axel  
User
Best User of the month FR

They need immediate cash may be... surprised

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Posted on the from Axel  
Jim C.
Jim C.
User

Hi All,

Another thing that I have noticed is the considerable reduction in the amount of feedback and comments from Incomedia staff on this forum.

Has Incomedia reduced its employee headcount? if so what does this bode for the future of X5?

Jim

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Posted on the from Jim C.
Axel  
Axel  
User
Best User of the month FR

Hello Jim,

you are right... Today at this time no answer from them on this UK forum.
And they said to be present as usual !!!

hum humundecided

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Posted on the from Axel  
Incomedia
Elisa B.
Incomedia

Hello John,

thank you for getting in touch.

The offer you are referring to refers to a promo code you can get for free in order to activate Crello Pro and not pay for it for the first two months. The offer is limited to two months.

We have arranged this promotion on the basis of internal agreements with the partner company, nothing more.

Please let me know if I can be of any further assistance. Kind regards.

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Posted on the from Elisa B.
John S.
John S.
User
Author

Hello Elisa

I know what the offer/gift is referring to. I can read.

Maybe you can be of further asistance. You could answer my questions that is:

Why are INCOMEDIA promoting other/rival companys software?

Why are INCOMEDIA so busy with other software while there seem to be NO development going on for the X5?

Have INCOMEDIA stopped the development on X5, where still many things need to be done?

Why should we pay for update-protection when we receive no updates that is of any value?

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Posted on the from John S.
Jim C.
Jim C.
User

Hi John,

I fully agree with your comments; Elisa’s reply is more about what is not said rather than what she actually replied.


Jim

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Posted on the from Jim C.
Axel  
Axel  
User
Best User of the month FR

It's strange... I post similary things and my post is hidden..because it's not the good place to do that

And here no.. 

Hello moderators no hidden function tonight ? You have not same rules for me or others ?

I am laughing

Enjoy !

Axel

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Posted on the from Axel  
John S.
John S.
User
Author

I want to make it clear : I really like the X5 product. I have used it for years and still do. I only try to express that I am wondering what is going on with the product. What is the plan for the future? I think many users would like a statement from INCOMEDIA that of course there is a development going on. I find this very reasonable, and there should be no reason to hide what is obvious questions. Maybe this is why my question is still to be seen.

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Posted on the from John S.
Incomedia
Elisa B.
Incomedia

Hi John, 

I really would like to stress that there is no connection between any possible promotion for partner products and the development of the software. 

Incomedia has been carrying on different kinds of partnerships with other companies (just think about Pixabay). Such partnerships can result in different ways of promoting a partner product depending on the internal agreements between the partner company and Incomedia itself. The reason we do this is that we would like to offer products which we think could be useful or interesting for our users. 

Meanwhile, we of course carry on with the software development as well. I think we have proved it this year, as we have introduced many new features regarding the e-commerce in particular. You will then have access to the new functions which we are developing as soon as the next Preview version of the software will be available. 

I hope having clarified your doubts and I wish you a nice day.

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Posted on the from Elisa B.