Generic error message after clicking buy button 
Author: Leopold D.
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Hello
my online shop is working perfectly in demo mode but when I upload everything the system stops after pressing the buy button. I get a message from the webpage Generic Error. I sa several issues here already and also tried to switch off php message from the server but without success. I recieve and the customer recieve the emails but I can not see the summary screen afte rclicking the buy button.
Php V7.4
see picture attached
Posted on the
Hello Leopold
Can your try to configure simple PHP mailer
If you configure this directory on your web server
you can check after a new test if in this directory you have not an email_log.txt file with some errors.
Here a simple external tool to test if email sending is OK via PHP mailer. If OK you can configure it into WSX5
Enjoy!
Axel
Hello Leopold,
The generic error is almost certainly connected with the display of PHP notices on your website. I see that these are still active.
Unfortunately it will be necessary to switch these off completely on your server to allow the script to continue to run. What type of hosting are you using, and what have you tried so far when you say that you have attempted to suppress the errors but without success?
Also, I notice that your WebSite Address (URL) is not set correctly in Step 5 of WebSite X5. This can also cause certain problems. Try to set it exactly as below, and then make a fresh upload to your server:
Kind regards,
Paul
Search the WebSite X5 Help Center
As an alternative (and hopefully short term) workaround, rolling back to PHP 7.3 or earlier might allow you to progress in the meantime.
Author
thanks, is working now!!!
Author
i changed back to php 7.3 and diasbled all error and warning messages from hosting provider. now it is working fine
Great, thanks for the feedback, Leopold... Merry Christmas!