WebSite X5Help Center

 
Nienke V.
Nienke V.
User

Request new activation code!  en

Author: Nienke V.
Visited 1837, Followers 2, Shared 18  

Hi I am getting Error 404 when I try to register my software. My internet connection is definitely working I have tested all of this etc. I heard that you should request a new activation code. How does that work? Anyone with contact details?

Posted on the
4 ANSWERS
BmT 3000
BmT 3000
User

Incomedia's servers were undergoing maintenance operations this weekend. Give it a try, now. They seem to be back online.

B

Read more
Posted on the from BmT 3000
Incomedia
Samantha M.
Incomedia

I'm very sorry for the inconvenience.
Our server is a bit slow but it is now working, therefore please try again now to install your program.

If you still aren't able to, please proceed with the manula activation and I will help you.
In order to install manually, please preoceed as follows:

  • Start the program's registration process
  • Add all your data as you did before
  • Press the CTRL button on your keyboard and the next command in the program window with your mouse.
  • in the right corner above you will see a file which needs to be saved. This file contains all information about manual unlocking and it contains the computer code, too.
  • please save this file and forward this file in a zip folder to me

We will give you your new unlock code as soon as possible.
Thank you!

Read more
Posted on the from Samantha M.
K Carson
K Carson
User

I have installed the program but how do I get an activation code, Thanks

Read more
Posted on the from K Carson
Incomedia
Samantha M.
Incomedia

Hi!

You don't need an ''activation code'' you simply have to add your licence key and register it with your email. If you need to install on your second computer, you simply haveto repeat the same procedure you did the first time: add your licence key and register with the same email.
Please let me know if I can help any futher.
Thank you!

Read more
Posted on the from Samantha M.