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Václav K.
Václav K.
User

Star ratings not visible on website in Comments and Ratings object  en

Author: Václav K.
Visited 991, Followers 2, Shared 0  

Hi, 

I found the same problem on the discussion here, marked as solved already, but there is no solution proposed (the stars "appeared" again).

The Comments and Ratings object works, but the user does not see how many stars they select. 

It used to work correctly until today, to be more precise I noticed the error today. It behaves like this with all the Comments and Ratings object instances I use on my pages.

I made no changes within the Comments and Ratings object settings since it worked well.

I have the same problem in the preview of my pages. It looks like when I change the vote style the stars re-appear. I can do it for now, but this is not a solution. I don't want to check the object every day and if it doesn't work, reload the pages with changed star style :)

Thank everyone for solution proposal!

Example at the end of this page:

https://mistrvonka.cz/ceske-pralinky-cokoladovna-oliver.php

Posted on the
2 ANSWERS
Emmanuel C.
Emmanuel C.
User

I am having the same issue as shown below:

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Posted on the from Emmanuel C.
Incomedia
Stefano G.
Incomedia

Good afternoon everyone

This is a very peculiar issue, which is currently known but very hard to fix due to the fact that what causes it is unclear.

I thank you for the further information you've given here. I've forwarded all of it to the developer so that further investigation can be performed on this

Should there be news on the matter, I will inform you here promptly

Thank you

Stefano

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Posted on the from Stefano G.