WebSite X5Help Center

9 ANSWERS - 1 USEFUL - 1 CORRECT
Axel  
Axel  
User
Best User of the month FR

Hello Papadopoulos,

I have opened a bug on this issue since April the 25th.
And it's a blocking bug, and no solution to use the new feature produt sheet.


Normally it's confirmed by Incomedia if we speak about the same.

Now we wait for a fix, wait ....wait ...

Enjoy!
Axel

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Posted on the from Axel  
Papadopoulos T.
Papadopoulos T.
User
Author

In version 2021.2.6 the product preview worked normally

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Posted on the from Papadopoulos T.
Papadopoulos T.
Papadopoulos T.
User
Author

The evaluation does not work on the product page either. Can you please send me version 2021.2.5 or 2021.2.6 everything worked perfectly there.

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Posted on the from Papadopoulos T.
Incomedia
Stefano G.
Incomedia

Good afternoon

As mentioned by Axel, I can confirm that the issue is known and is currently being fixed in order to solve the issue as quickly as possible

I will personally keep you posted here when the update is available so that you might install it and fix the situation

Thank you

Stefano

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Posted on the from Stefano G.
Papadopoulos T.
Papadopoulos T.
User
Author

Thank you very much Stefano! You are doing great Job with the program. I will wait for the new program update.  wink

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Posted on the from Papadopoulos T.
Papadopoulos T.
Papadopoulos T.
User
Author

I have also noticed that users cannot rate a product. I am referring to the product page that you create automatically.

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Posted on the from Papadopoulos T.
Incomedia
Stefano G.
Incomedia

Hi Papadopoulos 

I would like to inform you that an update is available for testing which addresses your issue, should you be part of the BETA program.

You can read more about it here in case you are not and wish to join:

http://beta.websitex5.com/

Keep in mind that this update will not be available should your license have expired for longer than 14 days now.

If you have the chance to test it out, please leave me a feedback here

Thank you

Stefano

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Posted on the from Stefano G.
Papadopoulos T.
Papadopoulos T.
User
Author

I have installed version 2021.2.8 and I can confirm that the problem with the preview of the images from the product page has been fixed. Thank you very much!!

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Posted on the from Papadopoulos T.