WebSite X5Help Center

 
Victoria M.
Victoria M.
User

Problem with Cart Status object  en

Author: Victoria M.
Visited 1069, Followers 1, Shared 0  

Can anyone help, I have purchased the Cart Status Object, followed the instructions on how to install it but it still comes up as the basic Cart Status and not the new version.  

I have even signed out of my website and then signed back in to see if that works, it does not.  

It was easier when you received an activation code but I have been told you do not need this for this object.

Help please.

Posted on the
2 ANSWERS
Victoria M.
Victoria M.
User
Author

Received your email but when I followed the instructions it does not install in new version.  I have tried several times but with no joy.

Read more
Posted on the from Victoria M.
Incomedia
Elisa B.
Incomedia

Hello Victoria, 

do you get any error message?

Could you please post a screenshot?

Thanks! Kind regards.

Read more
Posted on the from Elisa B.