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16 ANSWERS - 2 USEFUL
Franz-Josef H.
Franz-Josef H.
Moderator
Best User of the month EN

Now you need a backup (iwzip file) of the project that you created with the last retail version, because you saved the project with a preview version of WebsiteX5. It cannot be opened with a normal retail version. In any case, you have to follow the instructions of the preview program and do not edit anything in your productive projects with the preview version without first having a backup copy of the sales version.

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Posted on the from Franz-Josef H.
Duncan Baker
Duncan Baker
User
Author

Oh. Bugger!

Thank you

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Posted on the from Duncan Baker
Duncan Baker
Duncan Baker
User
Author

Is there no way round that? I had not realised that would be a problem and I had done quite a lot of work on the site in the preview version. I would be very tearful!

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Posted on the from Duncan Baker
Franz-Josef H.
Franz-Josef H.
Moderator
Best User of the month EN

you could try to see if it is possible to copy objects or pages from the preview project into the productive project. To do this, you have to start the preview version and open the preview project and, at the same time, open the new purchase version with the productive project. when you have copied everything, click on the preview button while holding down the CTRL key and wait until the green bar has run through completely. maybe it will work - good luck

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Posted on the from Franz-Josef H.
Duncan Baker
Duncan Baker
User
Author

Do you know if the preview version is still available for download?

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Posted on the from Duncan Baker
Franz-Josef H.
Franz-Josef H.
Moderator
Best User of the month EN

when the preview program has expired, the version no longer exists. maybe another user or Incomedia still has the installation file and makes it available to you. write the preview version in the post.

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Posted on the from Franz-Josef H.
Duncan Baker
Duncan Baker
User
Author

I have discoever that I still have it btu it won't run. cry

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Posted on the from Duncan Baker
Franz-Josef H.
Franz-Josef H.
Moderator
Best User of the month EN

then there is no way, I think. I'm sorry

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Posted on the from Franz-Josef H.
Duncan Baker
Duncan Baker
User
Author

Thanks Franz-Josef. 

Fortunately I have a version that is not too old.

But I was never warned of that by incomedia - I shall not be participating in future Beta tests I am afraid.

Duncan

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Posted on the from Duncan Baker
JiPeR 48
JiPeR 48
Moderator
Best User of the month FR
Duncan Baker
But I was never warned of that by incomedia - I shall not be participating in future Beta tests I am afraid. Duncan

Hello Duncan,

Sorry to see what happened to you, but it's well written on the Preview page:

"Warning!
This version is still being developed: use it for test projects only or make a backup copy before opening a project with this version!"

I hope you will be okay... Good luck,

J.P.

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Posted on the from JiPeR 48
Duncan Baker
Duncan Baker
User
Author

Thank J.P
I was aware of that. I knew that the previwe could not be guaraneed to be stable. I did not realise that I would not be able to open a project that had used a preview program. 

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Posted on the from Duncan Baker
Esahc ..
Esahc ..
Moderator

Duncan, there is one user who can only update his project every time there is a preview available ;-)

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Posted on the from Esahc ..
Duncan Baker
Duncan Baker
User
Author

Sorry Esahc, I am not sure I understand. Do you mean, if I waited for the next preview (don't know when that will be) I would be able to open that project. Or have I misunderstood?

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Posted on the from Duncan Baker
Esahc ..
Esahc ..
Moderator

Apparently so :-)

But it can only be opened/updated/uploaded in a preview version.

(of course it is possible that Incomedia could disable this functionality in the future)

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Posted on the from Esahc ..
Duncan Baker
Duncan Baker
User
Author

I find this so hard to believe. I am getting inceasingly fedup with Incomedia. Their customer service is absolute rubbish. Elisa is great but that is all. The credits system drives me mad and is, I suspect, illegal. If not, it is immoral. I offered to help with their beta/preview prgoramme. I accepted it was not stable ut I did not realise that I would not be able to open projects made using the preview program once the commercial release was out. I am gutted. I don't want to go to Worpress; I want a program that runs on my desktop. Any suggestions please folks? 

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Posted on the from Duncan Baker
Incomedia
Elisa B.
Incomedia

Hi Duncan, 

I got back to your e-mail, we can carry on there. 

Thanks! Kind regards.

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Posted on the from Elisa B.