WebSite X5Help Center

 
Peter S.
Peter S.
User

Ecommerce background set to black but displays as white at 480px responsive  en

Author: Peter S.
Visited 912, Followers 1, Shared 0  

I have my ecommerce site with template background set to black and resonsive in all resolutions..

have a problem only with 480px.

On my smart phone with Google it shows as having page contents BLACK but while background is set to BLACK it displays background as white..  but only with Chrome..

Tested with Edge, Opera, Firefox, DucknGo and they all dispaly as black  - ONLY CHROME displays background as white..

Thoughts please

Posted on the
3 ANSWERS - 1 CORRECT
Adrian B.
Adrian B.
User

Shows even companies like Google have software issues.....  You could put a message up that says "For best results do not use Chrome"

Adrian

Read more
Posted on the from Adrian B.
Incomedia
Stefano G.
Incomedia

Hello Peter

It seems like a very weird situation indeed and I would like to test it for you too.

What device did you test this on? Android? iOS?

Can you let me know the URL of your website and the page affected so that I might check that for you?

Keep me posted

Stefano

Read more
Posted on the from Stefano G.
Peter S.
Peter S.
User
Author

Hi Stefano,

Its on 3 Android phones..Vers 11 however, i did something to my X5 problem site and I embarassed because I cannot remember what I changed, retried and still the black background was white..  But I friend suggested clearing the Chrome CACHE on the phones, and the white changed to black and its OK now...

I had also reported that to Google!!!  But I am happy now..  Thanks for your support

Read more
Posted on the from Peter S.