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Victoria M.
Victoria M.
User

Order Form  en

Author: Victoria M.
Visited 821, Followers 1, Shared 0  

I have set up my e-commerce and tested a purchase which worked fine.

But I need to know how to ensure the "pay now" is taken off the order as the customer has already paid for the item.

I followed the "How to define payment methods" but this does not help.

Posted on the
4 ANSWERS
Andreas S.
Andreas S.
Moderator

Can you send us a screenshot of which order you mean?
Do you mean the button from Paypal with "Pay now"? This is automatically generated when the payment system Paypal is activated.

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Posted on the from Andreas S.
Victoria M.
Victoria M.
User
Author

Not sure how to do a screen shot so I have downloaded an order which a family member did for me to make sure it worked.  I have the Paypal activated along with payment by credit/debit cards.  They paid for the item via debit card as they do not have a Palpal card. 

This confused my family member as they had already paid for it.

Can I take off the email which generates the order and then send them the invoice once it has been paid.

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Posted on the from Victoria M.
Andreas S.
Andreas S.
Moderator

Unfortunately, you cannot avoid sending an order confirmation.
But you can control the text what is displayed!

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Posted on the from Andreas S.
Victoria M.
Victoria M.
User
Author

Thank you for that idea.  I will change that immediately.

Good answer and helpful.

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Posted on the from Victoria M.