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John P.
John P.
User

Associated Domain ( username.websitex5.me) not active  en

Author: John P.
Visited 663, Followers 1, Shared 0  

I just uploaded my files to my associated domain ( username.websitex5.me). Then I clicked clicked on  Customise Domain to see how this option my work, but I do not have my own domain so clicked off. 

When I went to make a change, and export, but I am unable because it staes my domain is not active because I have not connected to any second-level domain.

How can I activate my associated domain again? The control panel shows it is active!

Posted on the
2 ANSWERS
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Stefano G.
Incomedia

Good afternoon John

The message you see states that you linked no second-level domain, but the export should still work fine

Please try and start the export by using the Start button on the top-right corner. The export should start

Let me know if you encounter further difficulties 

Thank you

Stefano

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Posted on the from Stefano G.