WebSite X5Help Center

 
Mike T.
Mike T.
User

Your latest software version doesn't work with this.  en

Author: Mike T.
Visited 633, Followers 1, Shared 0  

your latest software version doesn't work with this. This error message keeps coming up with several templates I want to use. Also, can't find free templates to use all require a purchase. I was misled on making this purchase by your advertising thinking I would not have to pay again to use templates. Therefore, please refund the purchase.

Mike Turner

Posted on the
2 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Mike, the money back guarantee is only valid for 30 days so I have marked your post for Incomedia's attention. There are many free templates, but which templates in particular do you wish to use?

It is true that some only work with the pro version and you own the evo version.

Read more
Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hello Mike, 

thank you for getting in touch. 

In the Evo version you will find about 100 included free templates, they are the ones which don't have any shopping cart icon, for instance:

These are just some examples, but basically the incldued templates are the ones which don't have any shopping cart icon on. 

Thanks! Kind regards.

Read more
Posted on the from Elisa B.