WebSite X5Help Center

 
X5 Croatia
X5 Croatia
User

Upload problem...  en

Author: X5 Croatia
Visited 197, Followers 1, Shared 0  

If we preview in a row video and click preview why the application uploads that video to the server if we only preview what it looks like ... When we put in the same row another video we want on the server, why the application for God's sake uploads the same videos and cramps server space unnecessarily...

Posted on the
4 ANSWERS
Incomedia
Stefano G.
Incomedia

Good afternoon

Unfortunately, the issue with linked file was never fully fixed in the software

However, in the newest Preview version, we've completely rehauled the entire file manager of the software. You will now be able to delete lingering files to make the project lighter

Did you try the Preview software yet?

If possible, please do and give me a feedback here

Thank you

Stefano

Read more
Posted on the from Stefano G.
X5 Croatia
X5 Croatia
User
Author

Therefore, "Isue" It would be fair and correct not to charge certain users for Update protection !!! You sell products that do not comply with your terms of sale and purchase ... I am your longtime user and I am a little annoyed by your handling of an application that has so much potential, You create modules that are not compatible with some browsers and do not work on responsive devices ... Why ... I could talk here for weeks and point out problems but your debugging developer sector has a serious problem ...

Sorry for the honesty but this way you are just losing users instead of keeping them ...

Read more
Posted on the from X5 Croatia
Incomedia
Stefano G.
Incomedia

Hello Croatia

Unfortunately, no software can be bug-free. We are aware of possible issues and have always tried to fix them.

In this case, too, I'm telling you that a final solution for this long-standing issue is available in the next update which you have included in your license

I do not understand your disheartening since this new functionality which brings along known issues will be provided included in your license as well

Please do try this out and let me know if the situation improves for your project as well.

Keep in mind that you will be able to work with your project fully only when the final version is released and this is only for testing

I remain available here

Stefano

Read more
Posted on the from Stefano G.
X5 Croatia
X5 Croatia
User
Author

Thank you... I will send you the logs of my issues... Sorry for beeing onest... This is great app just to little fix and that's it... Please be more faster... Stronger...

Read more
Posted on the from X5 Croatia