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Stephen C.
Stephen C.
User

404 page - no formatting  en

Author: Stephen C.
Visited 362, Followers 1, Shared 0  

I have several websites built with WebSiteX5, and most of them include a fully working Error 404 page.  However two of my sites refuse to display the 404 page with correct formatting - just basic text without the header/menu displayed.  As far as I can see, the 404 page on these problem sites has been created exactly the same as the for the sites which are displaying correctly.  I have run out of ideas to identify the problem, so any thoughts or advice would be gratefully received.

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11 ANSWERS - 3 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. Please provide links to sites with problems.

Please provide screenshots of the 404 page settings in the program.

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Posted on the from Aleksej H.
Stephen C.
Stephen C.
User
Author

Hi Aleksej

Here's an example of a site for which the 404 doesn't display correctly:
www.winrk.co.uk

and here's one which works fine:
www.angliabaroque.net

In both cases all the settings are the same and the page properites are Hidden/404

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Posted on the from Stephen C.
John S.
John S.
User

Maybe there is a problem with the site: www.winrk.co.uk

When I try accessing the given URL, I am blocked with this message: 

It is reported as a well-known dangerous website.

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Posted on the from John S.
Claudio D.
Claudio D.
Moderator
Best User of the month IT
Stephen C.
Here's an example of a site for which the 404 doesn't display correctly: www.winrk.co.uk

Stai esportando usando website X5 o usi un ftp di terze parti ?

Se si , prova a fare un'esportazione completa ...

Inoltre mi pare che hai specificato nell'url del Sito 

http

anzichè 

https

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Posted on the from Claudio D.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Best User of the month PT

(It > En)  ... I confirm and repeat what Claudio has already said and indicated ...
... it is precisely the 404 page that is badly formatted, in addition to the "http" error ...
>!>  http://www.winrk.co.uk/404page.html
1) ... at Step_5 correct the URL of the site with https;
2) ... operate Ctrl + Preview, and check if the 404 page is regular;
3) ... then at Step_5 carry out the complete export, total ...

.

ciao

.

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Posted on the from  ‪ KolAsim ‪ ‪
Stephen C.
Stephen C.
User
Author

John

That Norton warning about the site is a nuisance, and it is because it confuses the domain with a compression product called "winrk", which is absolutley nothing to do with me or winrk.co.uk

I have used the domain winrk.co.uk for over twenty years and assure you that it absolutley safe and is regularly used by my clients!

Thanks for your reply.

Stephen

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Posted on the from Stephen C.
Claudio D.
Claudio D.
Moderator
Best User of the month IT
Stephen C.
John That Norton warning about the site is a nuisance, and it is because it confuses the domain with a compression product called "winrk", which is absolutley nothing to do with me or winrk.co.uk I have used the domain winrk.co.uk for over twenty years and assure you that it absolutley safe and is regularly used by my clients! Thanks for your reply. Stephen

@Stephen , Si , sarà come dici... ma tutti quelli che hanno Norton , non potranno visitare il tuo sito ... sarà sicuramente un "falso-positivo" ma  non è una bella pubblicità , senza contare che potrebbero metterlo in blacklist anche altri antivirus...

Non sottovalutare l'indicazione utile che ti ha dato John

Chiedi a Norton la revisione/controllo , da questo URL

https://safeweb.norton.com/report/show?url=winrk.co.uk

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Posted on the from Claudio D.
Stephen C.
Stephen C.
User
Author

KolAsim

Many thanks for your advice. Now corrected and working fine.

regards

Stephen

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Posted on the from Stephen C.
Stephen C.
Stephen C.
User
Author

Thank you Claudio.  I will follow through the link to Norton in order to see if I can get winrk.co.uk tagged as safe.

regards

Stephen

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Posted on the from Stephen C.
Stephen C.
Stephen C.
User
Author

Claudio D

I have now submitted a change request to Norton, which they have actioned and recognised the www.winrk.co.uk website as safe.  Thank you for giving me the link to do this - the incorrect warning message has been annoying my customers for years!

regards

Stephen

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Posted on the from Stephen C.
Claudio D.
Claudio D.
Moderator
Best User of the month IT

avevo visto giusto dell'errore nell'url !

Stephen C.
Many thanks for your advice. Now corrected and working fine.
Stephen C.

Claudio D

I have now submitted a change request to Norton, which they have actioned and recognised the www.winrk.co.uk website as safe.  Thank you for giving me the link to do this - the incorrect warning message has been annoying my customers for years!

regards

Stephen

Bene !

chiudi il post...

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Posted on the from Claudio D.